Saved $125K/Month & Acquired $2M Firms in One Year

Optimize your business strategy with Shift Ahead Technologies: Save costs and achieve long-term growth through strategic acquisitions.

Strategic Ways to Save and Grow

Would you believe it if I told you that having a strategic financial plan can result in the savings of as much as $125,000 in the period of a month, while allowing one to concurrently purchase companies of some value in millions?

Our client is a case in point of how a good strategy can save money and increase a company's GGR in the same year. The strategies shared here will provide you with great business insights. Find out how good decision-making is a key factor to big growth and profits.

Case Study: From Cost Savings to Strategic Expansion - A $12M Leap Forward

Client Success Highlight Industry:

·       Industry: Mid-sized IT Infrastructure Services Region

·       Region: North America & APAC Engagement Period

·       Engagement Period: 12 months

Outcomes:

·       Monthly savings of $125,000

·       2 successful acquisitions totalling $12 million

·       Streamlined operations across 3 continents

The Challenge: Scaling Amidst Cost Pressures

In early 2024, a technically innovative IT service enterprise contacted our company, Share Wheels Technologies, with what they thought was one of their main problems—spiking operational costs, teams that are spread all over the world with no access to the immediate status of the infrastructure usage at any time.

They also stated that the company was not so productive because, the main factors are the following:

·        The IT service units had no connections

·        A big number of people in office for old systems

·        Non-efficient use of available technology

·        Cost-intensive tier-1 NOC centers were located in three different time zones

There was no business partner but rather a service provider that the company wanted, a business partner who could handle smart automation and provision of scalable infrastructure while at the same time releasing money easily.

The Situation: Ambitious Expansion in the Face of Financial Constraints

In early 2024, a rapidly growing IT services provider approached Shift Ahead Technologies with an urgent issue: rising unit costs, geographically dispersed teams that worked in silos, and a lack of real-time infrastructure usage tracking.

While the company had a huge number of their clients, still they were losing money because of:

·       Disintegrated IT support models

·       Overmanned legacy systems

·       Underutilization of the invested technology

·       Failure to cut the heavy cost of running Tier-1 NOC support centers in three time zones

They wanted a strategic partner, not merely a service provider.  Someone who could improve working conditions, automate, and modify their infrastructure, as well as optimize cash flow.

The Solution: SmartOps™ – Shift Ahead’s Intelligent Cost Optimization Engine

Our SmartOps™ Framework   – a distinctive in-house solution – was implemented through three Power Parks

Phase 1: Deep-Dive Infra Audit

What we did was we managed a 90-day Infra & Ops Maturity Assessment to unravel the nuts and bolts of the given situation. It encompassed:

·       Mapping the server and the network

·       Comparing the cost of cloud-based technology and on-premises technology

·       Analyzed staff's productivity, and ticket volume

Outcome: Dug out resources that accounted for a cost of $65K/month irrelevant in the whole process.

Phase 2: Wide-ranging NOC and Tiered Staffing

The main changes we made were to replace with a Remote Centralized NOC:

·       Changed L1/L2 to hybrid offshore teams

·       Used AI to sort the tickets

·       Brought 24/7 support together in India + Eastern Europe

Outcome: Savings are achieved up to $125,000 per month by month 5.

Phase 3: Scale-Ready Digital Backbone

Once the streamlined operations were in place, a switch was made by us to:

·       Transferred the key applications to the cloud and therefore they became scalable

·       Set up the monitoring infrastructure with single unification across multiple devices, apps & network

·       Triggered the software for predictions on the infrastructure expansion

The Growth Payoff: $3 M in Strategic Acquisitions

Our client, with cut OPEX, switched from a position of survival to that of strategy.

What Happened After That:

·       Leveraged the annual $1.5M savings to build financial reserves stronger

·       Bet on the BI product for the M&A reach

·       The company has taken over two small competitors in Australia and Singapore, whose total value was $12 million

This was no longer merely a reaching out to new customers move but rather establishing an edge over the others who may still be unacquainted with the area.

Market Relevance: Why Cost Optimisation Is Today’s Growth Catalyst

According to Gartner’s 2024 CIO Agenda, “CIOs are shifting from cost to cost so they are not only cutting costs, but saving them to invest for growth.”

Moreover, other unofficial facts that show these trends true include:

·       Up to 71% of medium-sized firms by the year 2024 are saving on infrastructure costs in order to invest in M&A or digital expansion.

·       Reduced costs of 40-60% are now achievable by the implementation of the remote support model in global delivery centres.

·       Based on IDC data for 2024, network operations centers that use AI are expected to have a growth of 4.5x by 2027.

Ready to optimize your IT costs and accelerate growth? Contact Shift Ahead Technologies today!